Month: June 2019

United Arab Bank Named CX Innovator At Genesys G-Summit Middle East 2019

The United Arab Bank P.J.S.C. (UAB) has won the CX Innovator award for Best Omnichannel Experience at Genesys G-Summit Middle East 2019 held in Dubai. The prestigious award was given in recognition of the bank’s ability to provide seamless service across a variety of channels including web chat, voice, text, and email. The award was

Emerging Tech Shapes Future Of UAE’s Industrial Sector

Organisations that adopt smart solutions in their manufacturing and logistics processes achieve measurable benefits and efficiency in their operations, concluded industry decision makers and logistics professionals at the second edition of DI Talks, a series of expert-led discussions hosted by Dubai Industrial City, one of the largest industrial hubs in Dubai and a part of

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